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How to clear clogs on an eufy x8 Pro robot vacuum

We've had a eufy x8 Pro self-emptying vacuum for almost a year now, and it is a fantastic piece of kit. It requires bags for the self-emptying feature, which I don't love, but it makes up for it in every possible way.  With the self-emptying I don't have to remember to empty the bin, the mapping feature lets it reliably home and charge.  Until this week it has 'just worked', which is the highest praise I can give a robot. Unfortunately, this week, it started pooping, leaving little piles of dirt randomly.  I assumed the problem was that it had some kind of clog, so I did the basics. I changed the bag, didn't fix it. I checked the roller, but that wasn't it.  As a sidebar, they're doing some kind of magic with the roller on this.  It wasn't absolutely cocooned in little bits of string and hair.  HOW?  IDK.  Anyway.  I expected it to be absolutely packed, but there was none. There was a little bit of hair built up around the front roller, but not bad. 

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